'Sorry, that is not the correct answer'

Received an error? Found a problem. Report it here.
Locked
User avatar
Peach Heart
Posts: 16154
Joined: July 22nd, 2009, 4:59 pm
Location: Germany

'Sorry, that is not the correct answer'

Post by Peach Heart » March 8th, 2019, 6:57 pm

Hello :)

I don't know if any other person has the same problem - I can't use the click exchange since yesterday. Whenever I try to click on the right picture, it says that I chose the wrong answer and I should try again. No matter how often I try, it doesn't work.

Does anyone else experienced something like this?
sorry2.png
sorry2.png (572.75 KiB) Viewed 229 times
sorry.png
sorry.png (529.91 KiB) Viewed 229 times
Pokemon GO Trainercode: 3642 3355 5063
Add me♥ Chu♥
User avatar
mauwie
Snarky Shark
Posts: 8371
Joined: August 4th, 2011, 8:41 am
Location: Imre

Re: 'Sorry, that is not the correct answer'

Post by mauwie » March 8th, 2019, 7:45 pm

did you try clearing your cache and cookies? sometimes it will save an old image, making your clicks incorrect.
Image
Collecting: Mareep, Poochyena, Luxray, Lucario, Braixen, Furfrou, Meowstic,
Pirate Vaporeon and Gengarchomp.
User avatar
Sayumi
• All good things to those who wait. ✿
Posts: 4745
Joined: April 5th, 2009, 4:34 pm
Location: Idris.

Re: 'Sorry, that is not the correct answer'

Post by Sayumi » March 8th, 2019, 7:48 pm

Yeah I would have gone for cache too... try hard refresh (ctrl+F5) and if that doesn't work, try clearing your browser history, cache, cookies, etc.
Tradestation
Inoff. Helper: german, french & english
Image Image
User avatar
Peach Heart
Posts: 16154
Joined: July 22nd, 2009, 4:59 pm
Location: Germany

Re: 'Sorry, that is not the correct answer'

Post by Peach Heart » March 8th, 2019, 7:52 pm

Just did. but it still doesn't work :/
I also tried to use a different browser (I'm using chrome und switched to opera know) but I always get the same answer.
Pokemon GO Trainercode: 3642 3355 5063
Add me♥ Chu♥
User avatar
yankeesrule3526
Chief of Operations
Posts: 4765
Joined: March 21st, 2009, 2:11 pm
Location: United States
Contact:

Re: 'Sorry, that is not the correct answer'

Post by yankeesrule3526 » March 9th, 2019, 5:42 pm

Still no good?
ImageImageImageImageImage
User avatar
Peach Heart
Posts: 16154
Joined: July 22nd, 2009, 4:59 pm
Location: Germany

Re: 'Sorry, that is not the correct answer'

Post by Peach Heart » March 9th, 2019, 6:23 pm

Just logged out and logged back in again. It still doesn't work..
I already checked if something's wrong with my hardware, but everything seems fine.
Pokemon GO Trainercode: 3642 3355 5063
Add me♥ Chu♥
User avatar
yankeesrule3526
Chief of Operations
Posts: 4765
Joined: March 21st, 2009, 2:11 pm
Location: United States
Contact:

Re: 'Sorry, that is not the correct answer'

Post by yankeesrule3526 » March 9th, 2019, 7:12 pm

Try now
ImageImageImageImageImage
User avatar
Peach Heart
Posts: 16154
Joined: July 22nd, 2009, 4:59 pm
Location: Germany

Re: 'Sorry, that is not the correct answer'

Post by Peach Heart » March 11th, 2019, 5:26 pm

Still nothing :(

Doesn't matter if I try it on my Laptop or mobile phone, I get the same result.
Pokemon GO Trainercode: 3642 3355 5063
Add me♥ Chu♥
User avatar
yankeesrule3526
Chief of Operations
Posts: 4765
Joined: March 21st, 2009, 2:11 pm
Location: United States
Contact:

Re: 'Sorry, that is not the correct answer'

Post by yankeesrule3526 » March 11th, 2019, 7:06 pm

It’s something with your account, I just don’t know what yet.
ImageImageImageImageImage
User avatar
yankeesrule3526
Chief of Operations
Posts: 4765
Joined: March 21st, 2009, 2:11 pm
Location: United States
Contact:

Re: 'Sorry, that is not the correct answer'

Post by yankeesrule3526 » March 15th, 2019, 12:00 am

Can you try it again? I just logged in to your account and as able to use the CE just fine. Make sure you access it from the Game Corner and not a saved bookmark.
ImageImageImageImageImage
User avatar
Peach Heart
Posts: 16154
Joined: July 22nd, 2009, 4:59 pm
Location: Germany

Re: 'Sorry, that is not the correct answer'

Post by Peach Heart » Yesterday, 6:33 pm

I logged in again today, it works now. I don't know what the problem was, but I'm happy that I'm able to click again. Thanks!
Pokemon GO Trainercode: 3642 3355 5063
Add me♥ Chu♥
Locked