I just hatched an Unown, but when I go to 'merge' it, either by the Customise link in its menu or through the lab interface, I can't. I have letters, and it lets me select the 'blank' Unown from the dropdown, but I can't actually click on the letters underneath to select them. When I click 'Merge' it just refreshes the page, and my blank Unown is still blank. =/
Tried clearing my cache and hard refreshing the page, same issue. I use Chrome, if that makes a difference.
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I'm encountering the same problems, I wanted to merge an Unown but it's impossible... After the impossibility to evolve Shelmet and Karrablast, now this :T
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This has been fixed.