Help to recover my friend's account

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Monstrodolago
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Joined: June 24th, 2011, 4:19 pm
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Help to recover my friend's account

Post by Monstrodolago »

Hello.
A friend of mine haves an account on VA, attending by the username "marcelino". However, he lost his email account and password and can't acess this website. Is there any way to help him recover his account?
Thanks!
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venezia
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Joined: March 4th, 2011, 10:50 am
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Re: Help to recover my friend's account

Post by venezia »

my friend zucca has the same problem iwrote to the team but noanswer
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Monstrodolago
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Re: Help to recover my friend's account

Post by Monstrodolago »

Is there already any action on this? Two people need help to acess Virtuadopt again and seems like you mods don't really care about us, regular members.
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a-chan
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Re: Help to recover my friend's account

Post by a-chan »

Mods can't do anything about this, they don't have access to users' accounts. Did you write the admin about this?
But thb I don't know if there's anything that can be done about this. I think some evidence might at least be neccessary to prove it's his account. To be blunt you could take anyone's username and say they're your friend and ask for their account details.
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Monstrodolago
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Joined: June 24th, 2011, 4:19 pm
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Re: Help to recover my friend's account

Post by Monstrodolago »

Thanks for answering, we are definitetly different people, but I can't actually think in anything to proof that, since he also haves a pretty poor fluency in english. I'll try to speak with the admin, anyway.
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